Airport Transportation Policy
We look forward to welcoming you to the beautiful Playa del Carmen. To make your stay as seamless as possible, we offer private, non-stop transportation between Cancun International Airport and Mahekal Beach Resort. Our staff will be waiting just outside the airport to welcome you to paradise and escort you to the resort in a safe, comfortable, air conditioned vehicle. Our friendly drivers are happy to answer your questions about the area or point out those oh-so-helpful phrases, like, "¿Cuanto cuesta?" "¿Uno mas por favor," or, "¿Dónde está el baño?" (You won't need to use Spanish at our resort, unless you prefer!)
To arrange transportation with us, please send a request to email@example.com at least 36 hrs prior to your flight's arrival at Cancun International Airport. Our Guest Experience Team will confirm your reservation within 24 hours of receipt, and, for your convenience, will apply the transportation fees to your hotel bill. In your email, please provide the following:
- Flight Details: (Airline, Flight Number, Arrival Airport, Date and Time)
- Guest Details: (Number of Adults and Children)
- Transportation Details: (One-Way or Round-Trip Transfer)
- Special Requests, if applicable: (Ex: Wheelchair-Accessible Vehicles, Pet Services, or Children's' Car Seats.}
- Reservations made less than 36 hours prior to requested pickup times are subject to availability. If you have sent your details and haven’t received a confirmation, please call 1 (877) 235-4452 to confirm the status of your reservation.
- We understand your travel plans may change, however cancellations or changes within 12 hours of your flight's arrival are subject to a processing fee.
- Unless otherwise specified, rates are per person in US Dollars, and do not include 16% taxes.
|PASSENGER RATES||ONE WAY||ROUND TRIP|
|1 Adult||$65 USD*||$115 USD*|
|2 Adults||$80 USD*||$130 USD*|
|3-6 Adults||$105 USD*||$210 USD*|
|7-10 Adults||$120 USD*||$240 USD*|
|11-14 Adults||$150 USD*||$300 USD*|
|1 Child (Under 4 Years)||Free||Free|
|*16% taxes not included, prices are subject to change based on currency fluctuations.|